Contact Us
Get in Touch
Talk to the people
behind the product.
When you contact FirstPass, you reach us directly — not a call centre, not a bot.
📍 British Columbia, Canada
25 years on trade show floors,
not in a boardroom.
Before firstpass.ca existed, we were a folding table at trade shows across Europe, North America, and Australia, demoing this exact cleaning system to strangers who mostly just wanted their coffee. We didn't study this industry. We stood in it, for over 25 years.
Every order still gets packed here. Every message gets read by an actual person, usually one of us. Something wrong? Tell us and we'll fix it. No ticket number, no call centre.
That's the whole pitch.
— Vincent, Karen & Luna 🧡
— Vincent, Karen & Luna 🧡
30-Day Money Back
Not happy? Full refund. No hassle.
5-Year Warranty
Factory-backed on every set.
Direct Support
You speak to us. Always.
