Contact Us
Get in Touch
Talk to the people
behind the product.
When you contact FirstPass, you reach us directly — not a call centre, not a bot.
📍 British Columbia, Canada
A family business.
Real people.
Real care.
FirstPass started with 25+ years of demonstrating cleaning products at trade shows across Europe, North America, and Australia. We didn't read about this — we lived it.
Every order is packed with care. Every message is read by us personally. If something isn't right, we make it right.
From our family to yours — thank you.
— Vincent, Karen & Luna 🧡
— Vincent, Karen & Luna 🧡
30-Day Money Back
Not happy? Full refund. No hassle.
5-Year Warranty
Factory-backed on every set.
Direct Support
You speak to us. Always.