Shipping policy
We ship across Canada. Orders are processed within 1–2 business days.
Shipping rates
| Region | Rate | Estimated delivery |
|---|---|---|
| Canada (standard) | Calculated at checkout | 5–10 business days |
| Canada (orders over $75) | Free shipping | 5–10 business days |
| Yukon, NWT, Nunavut | Calculated at checkout | 7–14 business days |
Tracking
You'll receive a tracking number by email once your order ships. Allow 24 hours for tracking to activate.
Delays
We are not responsible for carrier delays, customs holds, or circumstances beyond our control. If your order is significantly delayed, contact us and we'll help.
Wrong address
Double-check your shipping address before ordering. We cannot redirect parcels once shipped. Re-shipping costs are the customer's responsibility.
Returns & refunds
See our full Shipping, Returns & Guarantee page for complete details including our 30-day money-back guarantee.